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Change or cancel appointment

To change or cancel your appointments – call 0300 303 7300

We understand that from time-to-time you will need to cancel or change your appointment.  By letting us know that you can no longer attend it means another patient can be seen in your place.

If you need to cancel your evening or weekend appointment, please ring 0300 303 7300 between these times:

Monday to Friday 08:00-21:30

Saturday and Sunday 08:00-20:00 

When you do not cancel and then miss your appointment it is classified as a DNA (Did not Attend).

DNAs are a waste of valuable NHS resources and we have seen more than 6,300 appointments wasted since the service was launched in October 2015.

Please help us by remembering to cancel or changing your appointment that you can no longer keep. 

Click here to take you back to the main page for Evening and Weekend GP Service.

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